How to call 999, to call for an Ambulance

You can call an ambulance by using 999, or 112.

If you are deaf, hard of hearing or speech-impaired you can contact the Ambulance Service by texting from your mobile.

This facility is available in any type of emergency and is for people who can’t use the standard 999 voice, or the RNID’s text relay services.

To use the text service, you must register your mobile phone on the emergencySMS website.

For more information, look at the London Ambulance Service website.

How to call an Ambulance - video guides  

Here is an Easy Read video about how to call an ambulance.

How to work out where you are, with free App What Three Words

When out and about, if you need to call 999, you may worry about how to give a precise location.

Free smart-phone App WhatThreeWords can help with that, and is used by over 100 emergency services across the UK. To find out more, visit this page of our site